Technology for Financial Services Firms
Financial services demand accuracy, security, and compliance in equal measure — and Eboxlab engineers for all three. From AI voice assistants that handle member calls to secure platforms that keep PII locked down, we build technology that moves money and information safely.
Financial technology we build and support
- AI voice & member service — our custom AI voice agent for a financial institution cut call-handling time 60% at 95% response accuracy, with role-based access gated by voice authentication.
- Secure custom software — custom platforms for lending, servicing, and back-office operations, engineered around your compliance requirements.
- Security & compliance — audits, penetration testing, and SOC 2 readiness through our information security practice, with encryption and audit logging throughout.
- Data & analytics — data management that consolidates siloed systems into accurate, real-time reporting.
Built for regulated environments
Financial conversations require secure PII handling and responses aligned with federal regulations. We build with encryption at rest and in transit, granular role-based access, and complete audit trails — and sensitive workloads can run on-premise or air-gapped. Explore the portfolio or our work across Colorado.
Let's build securely
Tell us what you're solving. Get in touch, email info@eboxlab.com, or call +1 (888) 714-6292.
Frequently asked questions
Do you build compliant software for financial institutions?
Yes. We engineer for regulated environments with encryption at rest and in transit, role-based access, complete audit logging, and SOC 2 readiness, and can deploy on-premise or air-gapped.
Can AI safely handle financial customer calls?
Yes. Our RAG-based voice agents are trained on institution-specific procedures, gate deeper access behind voice authentication, and auto-escalate anything involving sensitive account data.
How do you protect sensitive financial data?
Through encryption, granular role-based access, audit trails, and — where required — fully on-premise or air-gapped deployments so PII never leaves your infrastructure.