$ cat ./case_files/voice-agent.log
AI Solutions
FinTech
Custom AI Voice Agent for Colorado Financial Institution
A RAG-enhanced AI voice assistant for a financial institution — 60% faster call handling at 95% response accuracy.
CLIENT
Financial services firm
TIMELINE
3 months
YEAR
2025
> THE_PROBLEM
A financial institution's legacy IVR and outsourced support caused long queues, fragmented data made accurate answers hard to retrieve, and compliance demanded secure, precise PII handling.
> OUR_APPROACH
Eboxlab delivered a custom-trained, RAG-enhanced voice agent with edge inference for near-instant replies, institution-specific retrieval, and role-based access tiers gated by voice authentication.
$ ./results --summary
60%
Less call-handling time
95%
Response accuracy
24/7
Availability
RAG RetrievalEdge InferenceLocal LLMVoice Authentication
$ ls ../more_cases