~/home / work / case_006
$ cat ./case_files/voice-crm.log
AI Solutions Software Design

Voice CRM - AI-Powered Call Management

Intelligent call management system with AI voice agents, real-time transcription, and CRM integration.

CLIENT
Multi-location service business
TIMELINE
3 months
YEAR
2025
> THE_PROBLEM

Front-desk staff were missing calls during peak hours, and there was no record of what was promised to callers.

> OUR_APPROACH

We deployed AI voice agents to handle overflow calls, transcribe every conversation, and sync outcomes directly into the CRM.

$ ./results --summary
35%
Fewer missed calls
100%
Call transcription coverage
<1min
CRM sync time
Node.jsOpenAITwilioHubSpot API
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