Voice CRM - AI-Powered Call Management

Intelligent call management system with AI voice agents, real-time transcription, and CRM integration.

Client

Multi-location service business

Timeline

3 months

Year

2025

The challenge

Front-desk staff were missing calls during peak hours, and there was no record of what was promised to callers.

Our approach

We deployed AI voice agents to handle overflow calls, transcribe every conversation, and sync outcomes directly into the CRM.

Results

35%

Fewer missed calls

100%

Call transcription coverage

<1min

CRM sync time

Node.jsOpenAITwilioHubSpot API

More work