PortCommand
A centralized logistics operations platform that replaced spreadsheet chaos with real-time container tracking, driver dispatch, and full audit trails across NY/NJ port terminals.
5
Port Terminals
200+
Daily Container Moves
10+
Client Brokers
100%
Audit Coverage
The Challenge
Port operations teams were managing 50–200 container moves per day using shared Google Sheets. Five terminals, ten-plus client brokers, and a rotating roster of drivers — all tracked in a single flat spreadsheet.
Missed Pickup & Return Windows
Delayed status checks meant containers sat at terminals past their free time, racking up demurrage fees.
No Real-Time Visibility
Team members worked from stale data. One dispatcher's update didn't appear for others until the sheet was manually refreshed.
Driver Coordination via Phone & Text
Assignments were made over phone calls and scattered text messages with no record of who was told what.
Zero Accountability
No audit trail of who checked what and when. When something went wrong, there was no way to trace the breakdown.
The Solution
Eboxlab built PortCommand — a web-based command center purpose-built for port logistics teams. It replaced every spreadsheet, phone call, and ad-hoc text message with a structured, real-time platform that the entire operations team shares.
Structured Over Free-Form
Validated data entry replaces freehand spreadsheet rows. Container numbers, booking references, and statuses follow enforced formats.
Real-Time Over Refreshing
Every status change, driver assignment, and terminal check propagates instantly to all connected operators.
Auditable Over Anecdotal
Every action is logged with who did it, what changed, and when — creating a defensible operational record.
Platform Capabilities
Live sync
Real-Time Operations Board
A live daily view of all container movements across terminals, replacing spreadsheets with structured, synchronized data visible to every team member.
Instant dispatch
Driver Dispatch & Tracking
Assign drivers to container moves, track acknowledgment status, and maintain a full assignment history — no more phone tag.
5 terminals
Terminal Status Management
Centralized access to all five NY/NJ port terminals with status-check methods, direct links, and automation-ready infrastructure.
10+ clients
Client-Linked Records
Every container record is tied to a specific broker or forwarder, enabling per-client history, reporting, and operational clarity.
100% tracked
Full Audit Trail
Every action — status change, driver assignment, terminal check — is logged with user attribution and timestamp for complete accountability.
Save hours/day
Automated Workflows
From status checks to driver notifications and follow-up flags, repetitive tasks are handled automatically so dispatchers focus on decisions.
How It Works
1
Log In & See Today
Operators open the daily board and see every container move for the current day, filterable by terminal, client, or status.
2
Check & Update
Terminal checks are logged with results. Status moves through a defined workflow — no ambiguity about where things stand.
3
Dispatch Drivers
Assign a driver to a container move with one click. The system records the assignment and tracks acknowledgment.
4
Review & Report
Managers see activity logs, client reports, and terminal performance — all generated from the same operational data.
Why PortCommand
Structured Data Entry
Replace free-form spreadsheet rows with validated fields: container numbers, booking references, chassis details, and direction tracking.
Cross-Team Visibility
Real-time synchronization ensures every operator sees the same data at the same moment — no version conflicts, no stale information.
Operational Analytics
Container volume trends, terminal performance metrics, driver utilization reports, and client activity summaries at a glance.
Status Workflow Engine
Container records follow a defined lifecycle from new through checked, action needed, waiting, resolved, to closed — with color-coded visual tracking.
Web-Based Command Center
Access from any device with a browser. No desktop software to install, no VPN required — just log in and operate.
Role-Based Access
Admin and operator roles enforce appropriate access. Admins manage users and terminals; operators focus on daily container workflows.
Supported Terminals
PortCommand connects to all major NY/NJ port terminals with tailored status-check workflows for each.
MAHER Terminal
APM Terminal
PNCT
GCT Bayonne
GCT New York
Growth Roadmap
Driver SMS Notifications
Twilio-powered dispatch alerts so drivers receive assignments instantly on their phone.
Terminal Automation
Bot-based container status checking on configurable schedules with change detection and alerts.
Driver Mobile Portal
A lightweight PWA where drivers accept assignments, update status, and receive push notifications.
Analytics & Reporting
Container volume trends, terminal metrics, driver utilization, and exportable PDF/CSV reports.
Ready to Modernize Your Operations?
If your team is still running logistics from spreadsheets, PortCommand shows what's possible when you build a purpose-fit platform. Let's talk about your operations.