~/home / services / it-support
$ ./services/it-support --detail [ 02/06 ]

IT support that keeps your team working

Day-to-day IT for Colorado teams: help desk, Microsoft 365, devices and networks, with security built in from the start.

// what's_included
▸Help desk for your staff by phone, email and remote session
▸Microsoft 365 and Google Workspace: accounts, email security, file sharing
▸Devices: setup, updates, encryption and clean offboarding
▸Networks, firewalls and Wi-Fi, including multi-location offices
▸Backups and monitoring that flag a failing drive before it fails
▸Vendor management: internet providers, copiers, software vendors
// how_we_work
01
Assess
We review your devices, accounts, network and backups.
02
Prioritize
A short list of what to fix first, with a fixed monthly price.
03
Onboard
Documentation, admin access in one place, monitoring switched on.
04
Support
Day-to-day help for your staff and regular reviews with you.

Why it matters

Most IT problems are small until they stop the whole office: a printer nobody can fix, a new hire without an account on day one, Wi-Fi that drops during client calls, a laptop that never got its updates. We take over the day-to-day running of your technology so your people can get on with their work, and we set it up so security is part of the routine rather than a separate project.

Who it is for

Colorado businesses from a handful of people to a few hundred, with no IT staff or with one person who needs backup. Common fits are law firms, clinics, professional offices and businesses with more than one location.

Ways to work with us

  • Managed IT: a fixed monthly fee covering support, maintenance and monitoring.
  • Co-managed IT: your in-house person keeps the lead, and we cover projects, security and overflow.
  • Project work: a one-off office move, network rebuild or Microsoft 365 migration.

Real work

An eight-location fitness chain got a full network overhaul and managed infrastructure: read the case study.

How it connects

// stack
Microsoft 365Windows ServerAzure AD / EntraCisco & UniFi networkingRMM & monitoringFirewalls & VPN
// related
Managed IT support in Denver →Managed IT support in Colorado Springs →What managed IT costs in Colorado →In-house vs managed IT →

Frequently asked questions

What does managed IT support cost?

It is priced per user or per device after an assessment, so you know the monthly number before you sign.

Do you come on site?

Most issues are solved remotely. We come on site when the work needs hands, such as a network install or an office move.

Can you work alongside our IT person?

Yes. Co-managed IT is built for that: your person keeps the lead and we add projects, security and overflow support.

What happens to our accounts if we leave?

You own every account and password. We hand over documentation and admin access.

// other_services
01/06
Data Management
03/06
Information Security
04/06
Software Design