VoIP Main Features
- Virtual Receptionist
- Music On Hold
- Hosted PBX
Take and make calls from anywhere in the world using your business number with a mobile or desktop application. Along with calling, the mobile application allows for extension dialing, texting, and voicemail retrieval. Available on both Apple iOS and Android.
Voicemail-to-Email with Transcription
Rather than dialing into a voicemail account for retrieval, all recordings are emailed and also converted to text. There is also the option to have voicemails texted to a ten-digit mobile number if that is preferred.
CRM and API Integration
Cloud-based phone systems allow businesses to integrate calling and texting with their CRM platforms. Businesses improve workforce productivity and record-keeping by connecting Salesforce, Hubspot, Dynamics, etc with their calling platform.
Eboxlab knows all the different cloud-based contact center solutions available. Let us find the right provider that can integrate all of your business processes onto a single pane of glass. Whether it is a single-person contact center, or if you have thousands of employees taking/making calls, there is a right contact center solution for your business.